Frequently asked questions
Questions, answered.
Do you have order minimums?
No. We work with single-piece orders and large bulk runs alike. Per-piece pricing scales with quantity, but there's no floor.
How long does turnaround take?
Most projects ship 7–14 business days after artwork approval. Rush options are available — let us know your deadline when you request a quote.
What file formats do you accept for logos?
Vector files (.SVG, .AI, .PDF) give the cleanest results. High-resolution PNG or JPG (300 DPI or larger) work too. If you don't have a usable file, mention it — we offer light design assistance.
Will I see a mockup before you stitch or print?
Yes. Every order gets a digital mockup for approval before production starts. No surprises.
Can you help me pick the right garment?
Absolutely. Tell us how the apparel will be used and your budget, and we'll recommend options from basic blanks up to premium brands like Nike or Carhartt.
Do you offer rush orders?
Yes, depending on capacity and decoration type. Rush pricing varies by deadline — submit a quote request and we'll confirm what's possible.
Should I choose embroidery or DTF printing?
Embroidery is premium and durable — great for polos, jackets, and hats where you want a high-end feel. DTF prints handle full-color artwork and large designs at a lower price point. We're happy to recommend based on your use case.
What if I don't have a logo yet?
We can provide light design assistance to clean up an existing logo or build something simple from your ideas. For full logo design, we can refer you to trusted partners.
Can I reorder later?
Yes. We keep your artwork on file so reorders are fast and consistent.
Do you ship?
Yes. We ship across the U.S. Local pickup is also available — mention it in your quote request.
Didn't see your question?
Send it along with your quote request — we'll get back within one business day.